Frequently Asked Questions

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Your Most Commonly
Asked Questions, Answered.

If you couldn’t find what you were looking for, feel free to let us know. We’d love to help you out.

I’m interested in hiring your services. What’s next?

Once you’ve decided that you’d like to hire our services, get in touch with one of our cooperative representatives by messaging or calling us. Then, we’ll get back to you and set a date for an in-depth consultation. We can then determine if you need a full design with an estimate or just an estimate. From there, we will finalize your project with everything you require and schedule your job for our crews to start.

Why should I hire your company instead of countless others?

Unlike other companies, we don’t like to boast about our achievements. However, we will say this: if you want to get the job done effectively and efficiently, you come to us. We’ll do everything in our power to make it an experience you’ll remember for the rest of your life.  With True Landscaping, you work directly with the owner, not countless others, from initial consultation right through to warranty!!

Do I need to be home to get an estimate?

Having served the industry for more than twenty years, we’ve concluded that it’s better if clients are at home when we’re visiting. We feel it is best to get to know the clients personally and really understand their needs and expectations before providing an estimate.

How much would it cost to hire your services?

You must have noticed by now that we provide a comprehensive range of services – from minor pruning to complete yard transformations. So, it’s unfair to quote a fixed price. In any case, it’s better to get an estimate about your project first by consulting with our team.

Do you only serve residential clients?

Not at all. You’d be glad to know that the limit of our services goes way beyond than what traditional landscaping companies offer. Apart from serving residential clients, we cater to commercial property owners’ requirements. We’ve previously worked with schools, banks, hotels, and more.

Is lawn maintenance important?

Yes, absolutely. Keeping your lawn maintained at all times has plenty of benefits. For instance, you and your loved ones would have a clean space to throw BBQ parties, read a good book, and perform other activities. Moreover, a properly maintained lawn would increase your property’s value, which would prove helpful when you’re reselling your house.

I’m thinking of adding more plants to my lawn. Should I?

It’s always a good idea to add as many plants to your lawn as possible. Not only would it increase your property’s curb appeal, but it would also prove beneficial for the environment. And if you need help deciding which plants to choose, talk to our experienced members. They’d be glad to help you out.

What does your process typically look like?

Since we offer a wide range of services, there’s no fixed process. It varies. However, to give you a rough idea, it looks something like this: you get in touch with our team, we get back to you within 24-48 hours to set a face-to-face meeting, we discuss your requirements in detail during that meeting, and finally, we give you a tentative project starting date.

What’s a cultured stone?

If you’re looking to build an outdoor kitchen or fireplace, you must have heard about cultured stone. A cultured stone is an artificial product that’s manufactured by pouring concrete into molds. It serves as a solid foundation for walls or fire pits.

There are so many landscaping companies. Why should I choose you?

We let our work do all the talking, but since you asked, know this: we are a family-run and owned company with client satisfaction as our top priority. We’ll keep you in the loop throughout the process, which eliminates all chances of miscommunication, and you’ll get exactly what you wanted.

Do I have a say in the design of my landscape?

Yes, 100%. Since it’s your project we’d be working on, you can have as much freedom as you like. With that said, our team members possess years of experience. So, you can trust them to make well-informed decisions on your behalf, and anything they suggest will be for your benefit.

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